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Frequently Asked Questions
Ceeme is a leading online platform specializing in haircare products. We offer a wide range of high-quality haircare solutions to meet the diverse needs of our customers.
Placing an order with Ceeme is easy! Simply browse our website, select the products you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way to you.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer alternative payment methods such as PayPal for your convenience.
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Shipping times vary depending on your location and the shipping method selected at checkout. You can track the status of your order using the tracking information provided in your shipping confirmation email.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please visit our Returns page for more information on our return policy and instructions on how to initiate a return.
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on your location. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Yes, all of our products are cruelty-free and not tested on animals. We are committed to ethical and sustainable practices and ensure that our products are produced responsibly.
Yes, we frequently offer promotions, discounts, and special offers to our customers. To stay updated on the latest deals, promotions, and product launches, be sure to sign up for our newsletter and follow us on social media.
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.